Terms of use

Last updated: 27 October 2026

1. Who we are

Dreamers & Builders ("we") is operated by High Tech Solutions d.o.o., Vrhovec 112, 10000 Zagreb, OIB 06625701575, Croatia. Contact: hello@godreambuild.com, or reply to any of our e-mails.

Where payments are processed through Stripe Managed Payments, Stripe acts as the seller (merchant of record) for the payment, and its terms shown at checkout also apply.

2. What the service is

An online service that matches people who are building something on their own for one-to-one video conversations of 30 minutes. We match people automatically based on the times they pick and send both a call link and a calendar invite. The conversations take place between members on third-party video services (Google Meet, or Jitsi as a backup). We don't take part in, record or moderate the calls.

Members are not professionals giving advice on our behalf. Anything said in a conversation is the personal view of the member who said it. We don't guarantee any outcome from a conversation.

3. Who can join

You must be 18 or older and provide true information in your profile.
One account per person. Keep access to your e-mail address secure: it is how you log in.
We review profiles before the first match and may approve or reject them at our discretion.
You agree to follow the community guidelines.

4. Prices and payment

Joining and picking times is free.
One chat costs €3.50, paid after a match is offered and before the confirmation deadline shown. Alternatively you can buy credits: 3 chats for €10 or 5 chats for €15. Prices include VAT where it applies.
A match is confirmed when both people have paid or used a credit. Only then are the call link and each other's profile shared. Contact details are shared only after the call, and only if you both choose to stay in touch.
One credit is used automatically for each match you are offered while you have credits.
Credits are valid for 3 months from your last credit purchase. Apart from the right of withdrawal in section 6 and the refund of credits from matches that fell through in section 5, credits are non-refundable, and expired credits are lost.

5. When you get your money back

No match: nothing is charged.
The other person doesn't confirm in time: what you paid comes back as a credit, and you go back to waiting for your other times.
The other person cancels: what you paid comes back as a credit.
You release a match before it is confirmed: what you paid comes back as a credit.
You never get a chat: a card payment that came back as a credit can be refunded to your card on the Credits page, as long as you haven't had a confirmed chat since. If it is still unused when your credits expire, or when you delete your account, we refund it automatically.
You cancel a confirmed chat: no refund; the other person gets a credit back.
The other person doesn't show up: report it via the rating e-mail; we decide case by case, normally with a credit.
Missed confirmations: if you don't confirm a match in time twice, you can only join with a credit afterwards.

6. Right of withdrawal (EU consumers)

You have 14 days to withdraw from a purchase. By confirming a match you ask us to provide the service immediately, and you acknowledge that you lose the right of withdrawal for that chat once the call time has passed. Unused credits can be withdrawn and refunded within 14 days of purchase by replying to any of our e-mails; after that, credits are non-refundable.

7. Your behaviour and ours

You are responsible for what you say and do in conversations. We may suspend or close accounts that break these terms or the guidelines, for example after reports from other members. Where a chat was affected by your breach, it is not refunded.

We try to keep the service running reliably but can't promise it will always be available or that every person is who they say they are. Use common sense: don't share passwords, payment data or anything you wouldn't share with a stranger.

7a. How we review profiles and handle reports

A person on our team checks every new profile against these terms and the community guidelines before the first match, and looks at changes made later. We may reject a profile, or suspend or close an account, if it breaks these terms or the guidelines or is illegal. When we do, we tell you why by e-mail, and you can reply to ask us to look at it again. Anyone can report illegal content or behaviour to us at hello@godreambuild.com; members can also use the report link after every call. This address is also our point of contact for authorities.

8. Liability

Our liability is limited to the amount you paid us in the 12 months before the event. We are not liable for what members say or do in conversations, or for third-party video services. These limits apply as far as the law allows.

9. Ending your account

You can delete your account at any time in My chats. Open matches are cancelled and the other person gets a credit back. Credits from matches that fell through are refunded to your card as set out in section 5; other unused credits are lost, unless you withdraw from the purchase within the 14 days in section 6 first.

10. Changes and law

We may update these terms; we'll tell you by e-mail about important changes. Croatian law applies, without depriving consumers of the protection of the law of their country of residence.

11. Questions and complaints

Write to hello@godreambuild.com or reply to any of our e-mails. We confirm that we received your complaint and reply in writing within 15 days.